BlazeRoutes
Billing & Payments

Invoice when the job is done, and stop chasing the money

Invoices, payments, credits, and refunds live on one ledger per customer — with cards on file and a portal your customers can pay from without calling you.

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Invoices and payments in BlazeRoutes

Let customers pay themselves

Customers get a link, see what they owe, and pay it. No password to reset, no account to create — the link is the login. They can sign service agreements from the same place, which means the agreement chase and the payment chase stop being two separate phone calls.

The BlazeRoutes customer portal

One ledger, not four systems

Invoices, payments, credits, and refunds are four kinds of entry on one ledger per customer, not four disconnected screens. Invoices carry line items with quantity, price, and discount; credits allocate against the invoices they pay down; every entry has a number and a memo. When a customer asks why their balance is what it is, the answer is on one page in order.

Also included

Every BlazeRoutes feature is included at every size — there are no tiers and nothing to upgrade to. See pricing →

Billing & Payments questions

How do customers pay?

Three ways, and you don't have to pick one. Keep a card on file and charge it for recurring service, send a portal link and let the customer pay the balance themselves, or have the technician collect at the stop — running the card on their phone or recording the cash or check they were handed. Card payments run through Stripe.

Can I charge a different amount for the first service?

Yes. Service plans can carry a different initial price and recurring price, so the first visit can be billed at setup rates and every visit after it at the ongoing rate, without you remembering to adjust it.

What happens when a card is declined?

The failure is recorded against the payment with the reason it was declined, and a late-payment reminder can go out automatically. You get a list of who to follow up with rather than discovering the gap at month end.

Does it handle sales tax?

Yes. Tax rates are configurable and taxability is set per line, so non-taxable items on an otherwise taxable invoice behave correctly.

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