Reminders, on-the-way texts, receipts, and late notices go out on their own — from templates you write once, in your own voice, on the channel you choose.
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There's a template for each moment that actually happens in a job: the appointment reminder, the arriving-soon text, the completion notice, the rescheduled notice, the skipped notice, the payment receipt, the late-payment reminder, the portal link, the signature request, the signed-agreement confirmation, the cancellation notice, and the consent request. Write each one once, in your own voice, and stop retyping it.
Email and text are separate switches on every template, so you decide per message which channel it goes out on — reminders by text because people read them, receipts by email because people keep them. Turn either off and that message simply doesn't send on that channel.
Every BlazeRoutes feature is included at every size — there are no tiers and nothing to upgrade to. See pricing →
Every template has an independent switch for email and for text. Turn off the ones you don't want and they stop sending — there's no all-or-nothing setting.
Email is included. Text messaging is $5/month plus $0.03 per message sent, and it's the only optional charge on the platform.
Consent is captured and recorded on the customer record, and there's a built-in template for requesting it. Customers who haven't consented don't get texted.
Yes. Each template is yours to write — subject and body for email, message text for SMS — with placeholders that fill in the customer's name, appointment time, balance, and other details as it sends.
Service history, balances, documents, and conversations all live on the customer record. Whoever picks up the phone has the whole picture in front of them.
Learn more →BlazeRoutes sequences each technician's stops into the shortest driving order, shows you the before and after side by side, and changes nothing until you say so.
Learn more →Drag work onto a technician's day and watch the route redraw. Recurring plans put themselves on the schedule, so you're only handling the exceptions.
Learn more →Invoices, payments, credits, and refunds live on one ledger per customer — with cards on file and a portal your customers can pay from without calling you.
Learn more →Technicians run the route, log what they applied, photograph the work, and take payment from their phone. The service record saves on the device and syncs itself when signal comes back.
Learn more →Start your free trial today — no credit card required.